Virus Cleans / Reloads There are two methods to fix a computer infected with viruses.
First Method The first
method is called a “reload” where we wipe the machine completely clean. This method is 100% guaranteed to remove
viruses. Doing a reload will erase all
data on the computer unless you tell us what to save. We can’t save programs installed on the
computer. If you need data saved it’s
$110 plus tax. If you don’t want
anything saved it’s $82.50. We’ll also
blow the dust out of the computer.
Second Method The second
method is called “virus clean”. With
this method we scan the computer and remove viruses. We are highly effective at removing viruses; however, this method is NOT 100% guaranteed.
Some viruses do damage to the operating system and simply removing them
won’t fix the problem. If the computer
is not booting up or won’t allow us to go into safe mode, we won't be able to provide this option. Virus cleans are $55 + tax. If a virus clean doesn’t work and you don’t
want a reload the charge is $27.50 + tax.
Also keep in
mind that there could be other problems on your computer not related to
viruses. We visually check the inside of
the machine and test the hard drive. Usual turn-around time is about two days. |